Telesales Executive
Telesales Executive
Chittagong
About Nextgen Technology
NextGen Technology is a BPO firm specializing in customer support outsourcing that provides high-quality customer service for businesses worldwide. Helping clients worldwide elevate their customers’ experience by using the latest innovative tools and effective communication strategies.
Duties and Responsibilities:
- Generating sales leads.
- Managing large amounts of outbound calls.
- Contacting potential or existing customers to inform them about a product or service using scripts.
- Answering questions about products or the company.
- Taking and processing orders in an accurate manner, handling grievances to preserve the company’s reputation. - Going the “extra mile” to meet sales quota and facilitate future sales.
- Keeping records of calls and sales and note useful information.
- Outstanding negotiation skills with the ability to resolve issues.
Requirements:
- Must have excellent communication skills in English.
- Target achieving mentality.
- Previous experience as a telesales representative or other sales/customer service role will get preference.
- Enthusiasm and passion for completing the assigned task.
- Cool-tempered and able to handle rejection.
- Freshers are highly encouraged to apply
Benefits You’ll Enjoy
- Self-study session in the morning including bonus.
- Attractive KPI, sales, project and self-study bonus.
- Working with a vibrant team and amazing Ed-Tech products.
- Personal Development Plan (PDP) and Training & learning materials will be provided.
- World-class remote and office work Environment.
- Greenery office premises and being the part of a hygienic workspace.
- Fully Subsidised lunch and snacks from office.
- Monthly activity, star performer of the week, and team outing facility.
- Working with a global workforce.